08 November 2012

Fraudulent Activity

I have a rewards credit card with Southwest Airlines. A few weeks ago I got a call from the airline asking if I'd purchased tickets for November 5. In fact, I had. But the employee then wanted to verify the names on the tickets, and no, those were not mine and Eric's names at all. He then told me the charges, and no, that was definitely not us. So he canceled the charges.

I went ahead and called the credit card company to ask if I should get a new card or what the next step would be. The employee told me that I was absolutely welcome to have new cards issued. However, it was possible that whoever purchased those tickets maybe just miskeyed their own credit card number and we wouldn't have any more repeats of incorrect charges. She said that if it were her, she'd have the cards replaced, but ultimately it was my decision.

I didn't want to memorize a new card number, and I keep up with the charges on our card very regularly, so I figured I'd wait it out to see if there were anymore fraudulent charges.

Sadly, there were some more erroneous charges today, for a different airline, charging about $1400. I've ordered new cards.

Now I have to memorize a new credit card number. Everything about getting the charges removed has been so simple, and I have no complaints there. But memorizing a 16-digit number and 3-digit security code and new expiration date? Such a pain. Darn criminals.


Jenny said...

Sad. Too bad this happens! So can you track the person who purchased the tickets?...

heidikins said...

...you memorize your credit card number? Why?


Angela Noelle said...

AH! I have often wished for a cowardly criminal-finding super power. I'd love to turn up and yoink something back from them and say, "Ah, that's mine, thief!" then slap them with a fish. Sure, they could be super big and dangerous, but if I have super powers, then all is well.